Apply for a service agreement

In many cases, a service agreement can be the best way to ensure that the instrument receives the preventive service and future upgrades needed so it can continue to deliver what you except from it, as well as to minimize the risk of unwanted costs, downtime or new unnecessary instrument purchases.

We have a number of standard agreements for various instruments that you can order below. However, our service agreements can be designed in a number of different ways and we are happy to discuss your specific wishes.

 

Apply for a service agreement

Category:

Description

Preventive maintenance
  • Annual review of the instrument with preventive service
  • Software upgrade

Repairs

  • 20% discount on working time costs for other repairs
  • Prioritization in case management systems
  • The calibration cost is included

Support and training

  • Free support by phone and email

Other

  • Service report after service / repair has been completed
  • Service period normal during May, June or August

The agreement is valid after the end of the warranty period (1 year)

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Calibration Book a service or a repair